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Linking Process and Financial Performance
Lean Six Sigma is about addressing strategic gaps to become more competitive. Within our organisations, assuming we have a specific need to improve to become more competitive, there are then two key...
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Customer Based Thinking
Imagine you are the General Manager of a DIY store with many employees. You will be out of the country for three months and have asked your staff to e-mail you a weekly report every Monday morning....
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A Four Step Approach to Capturing Customer Requirements
In my previous article we looked at the difference between business based and customer based thinking, investigated the true value of a customer and determined that it is not enough to just satisfy the...
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Five Reasons Why We Need Structured Improvement
Lean Six Sigma, Prince2, Agile, Lean are all approaches to organization improvement. They are all different, but have one thing in common. They are all structured approaches. In other words they are...
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Data Driven Decision Making
At Sigmapro we have studied many organisations that have achieved success, and identified four organisational competences that are required to achieve a sustainable approach to business improvement....
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Deployment Planning – 6 Key Areas to Consider
“Our plans miscarry because they have no aim. When a man does not know what harbour he is making for, no wind is the right wind.” Seneca (4BC – AD65) Many people have heard of Lean, Six Sigma and...
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Reviewing the Business Case for Lean Six Sigma
SigmaPro uses a five phase approach to developing a sustainable approach to performance improvement. Review – the Organisation to determine strengths, weakness and opportunities for improvement and...
View Article5 Key Elements of Managing Change in Improvement Projects
In Lean Six Sigma (if you’re new to Six Sigma, why not view this post on “What is Lean Six Sigma“), or any improvement activity, there will always be change, because without change things stay the...
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A Five Step Approach to Managing Stakeholders
In the previous article (5 Key Elements of Managing Change in Improvement Projects) we advised improvement project leaders to have a structured approach to five key elements when managing change in...
View ArticleDefining and Understanding Culture
You don’t have to spend very long talking to Quality Management professionals, Six Sigma Black Belts, Consultants, Business School lecturers, and the like, on subjects such as Six Sigma, Business...
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8 Steps to Build a Value Stream Map
Value Stream Mapping (VSM for short) is a term heard more and more frequently these days, particularly in business improvement. Those who have been involved in business improvement for a while however...
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Deciding What Data to Collect For Your Project
Lean Six Sigma is a data driven decision making approach. Most people are confident in mapping a process, the next question then is what data could I collect, and how should I decide which data is most...
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